WELCOME TO ILSC EDUCATION STUDENT CONNECT

Follow each step to complete your digital access

Step 1: SIGN IN TO MICROSOFT 365 WHEN YOU HAVE YOUR DIGITAL ACCESS INFORMATION

(28 days before Start Date)  

AUSTRALIA STUDENTS

CANADA STUDENTS

Use the username and default password from your Digital Access Email

Microsoft 365 Login

  •   Go to https://office.com and login with your username from the digital access welcome email

  •   Your username is your ILSC Education email address = campus code + student ID number + @ilsceducation.com

  •   Password is Welcome followed by your birthday in the format of year (yyyy), month (mm), and day (dd).
                Example: Welcome19950829

  •   Change your password – minimum 8 characters, include 1 number, 1 CAPITAL letter and 1 special character (eg: $@%!). Don’t use your name.

  •   Add a verification email (not @ilsceducation.com) or an Australian or Canadian phone number so you can sign in.

  • Got a problem? FAQ/Support

    Go to Step 2…

Step 2: DOWNLOAD AND LOGIN TO YOUR SCHOOL APP

myILSC app

Download the myILSC app.

Sign in with your @ilsceducation.com username and new password from Step 1.

Enter your personal email address.

Click Update Profile.

And you’re ready to use the app for:

  • attendance
  • timetable
  • classroom
  • SPR (progress reports)
  • and much more…

Got a problem? FAQ/Support

myGreystone app

Download the myGreystone app.

Sign in with your @ilsceducation.com username and new password from Step 1.

Enter your personal email address.

Click Update Profile.

Now you’re ready to use the app for:

  • timetable
  • classroom
  • grades
  • attendance
  • and much more…

Go to Step 3…

Step 3: DOWNLOAD TEAMS AND LOGIN

MS Teams

We use Teams for online orientations, online classes, digital communication, and collaboration in ILSC and Greystone College.

This is your final step in the digital setup. You can download the app on your phone, tablet or computer.

Login using your @ilsceducation.com username and the new password from Step 1.

…and you’re done!

Got a problem? FAQ/Support

COMING UP IN THE DAYS BEFORE YOU START STUDYING

WELCOME 

You will receive an email confirming your Start Date and Course, and your Digital Access information. Login to your Microsoft 365 account first (see Step 1), download your apps (Step 2 and Step 3) and visit your Student Portal.

ENGLISH LEVEL CONFIRMATION

You may receive a Placement Test invitation and reminders to confirm your English level if not done already.

ORIENTATION INFORMATION EMAIL

You will receive information about your Orientation. Don’t forget to login to Microsoft 365, check out the Student Connect portal and download the Teams app.

GETTING READY

Have you completed all your required documentation and forms? Go to the Student Connect portal and check the Ready for Class list. 

FINAL FOLLOW-UPS

You will receive Contracts and follow-up emails if there are any incomplete steps.

NOW’S THE TIME!

Ready to start classes? Do you know when your Orientation is? Have you downloaded your Apps? Have you explored your Student Portal? 

FAQ and Tech Support

My username or password is incorrect

Check your digital access email.

Is your student number correct? If not, contact your agency.

Is your birthdate correct?

If your birthdate (YYYYMMDD) is NOT correct in the temporary password, use the Contact Tech Support button to ask for password reset.

I haven’t received my digital access email

Is your Start Date in less than 28 days? Use the Contact Tech Support button to ‘request digital access information’. If your Start Date is more than 28 days, please wait. Your account isn’t active yet.

I don’t have an Australian or Canadian phone number yet.

You can use your personal email address for verification and later add your phone number using this link.

https://mysignins.microsoft.com/security-info

I’m concerned about digital security

ILSC Education takes digital security very seriously. Our technology team works hard to protect your data at all times. Learn more in our Digital Security page in the Student Connect portal and in our Tech FAQ.

I can’t download the school app

If you are having difficulty downloading the app here, try using the QR Codes here. 

If you continue to have problems, use the Contact Tech Support button to ask for help.

My Moodle or app password doesn’t work

Your password for Moodle or the school app is the same as your Microsoft 365 password. If you need to change your password, go to www.office.com and click Forgot password. If you have already logged into Microsoft 365, please use this link. Change password.

Please only use this for help with your digital access.

For other support, contact your agency or your campus.

Contact Tech Support

Now you can go to your Student Portal to explore everything with your digital credentials.

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