Frequently Asked Questions
ILSC Online Learning
Instructions on how to log into our digital platform
General
ILSC is happy to provide online classes through ILSC HELLO, our online English Language School. Contact your agent or your Student Advisor for more information. Other ILSC campus classes are all face-to-face.
You will receive an email with your Microsoft 365 login information to use when you log into office.com. Go here to see how to login.
ILSC uses Microsoft Teams to provide online classes. To access your class, please make sure you have logged onto office.com using your ILSC login credentials and downloaded the Teams app.
You will find your class in the Teams tab in the application and there may be a meeting link in your Calendar.
You will also receive a welcome e-mail with your class information with instructions on how to join online classes using Microsoft Teams.
After you have logged in, check out the Technology Page in the Student Connect portal for information and links to support your study experience.
ILSC HELLO offers two schedules that can fit your work, life, and personal commitments.
Talk to your agent or Student Advisor for more information.
ILSC Canada: you can come to the school campus to collect your certificate or contact the school to organise shipping.
ILSC Australia: you can come to the school campus to collect your certificate or contact the school to organise shipping or email for a digital certificate.
ILSC-HELLO : You can request your documentation through E-Services by using your MyILSC app.
Yes, you can access from anywhere with an internet connection and a mobile/laptop/ or other device.
Classroom
Yes, ILSC’s online classes are interactive, allowing students to communicate with their teachers live. Make sure your camera and microphone are working.
Yes, your attendance is marked for your online classes and is an important aspect for your English progression.
We care about your health. If you are very sick, please inform your Student Advisor. If you feel well enough to participate in our online classes, please do so to give continuity to your program.
You should let your teacher know if you will not join class so that you can rest and recover. Your attendance will be marked as absent.
Or you can contact our student advisors in your city and tell us your student number and name.
Check here for instructions and to find the Tech Support Request Form.
If you are a student with ILSC-HELLO and you still have a problem, please contact admin.hello@ilsceducation.com and tell us your student number and name.
For all other ILSC Students, if you still have a problem, please contact our student advisors in your city and tell us your student number and name and we will help you find your Team.
If you are studying online, you will receive an eBook via email. Please talk to your teacher and/or contact your campus if you have not received it yet.
Program and Courses
ILSC HELLO currently offers English for Academic Purposes to help you achieve your higher education goals. For other programs, please contact us with any program enquiries that you have.
All the skills are taught and practised within the online class.
You will receive an eBook via email when you are promoted to the next level.
We have been in discussions with our university and college partners, so that there are no issues with your transfer to your next study destination.
Please contact the campus to request class changes.
ILSC-HELLO students can request a class change using E-Services on the myILSC app.
Enrollment
To participate in ILSC’s online classes, an internet connection is required.
If you are having difficulties with your internet access, please contact your teacher or student advisor to see how we can support you.
Week 4 assessments will be carried out using Microsoft Forms and other software solutions. All SPRs are available in the myILSC application.
Whether you study online or face-to-face, ILSC testing is the same and students will progress to the next level if they show language progression.
New Students
Depending on your study goals, you may be able to study in an online course. Talk to your agency or contact admin.hello@ilsceducation.com for more information.
While a smartphone or tablet will allow you to participate in the classes, you may find a laptop more comfortable. It’s best to have earphones and a microphone.