The ILSC & Greystone College Contact Guide
Where to go for support
Global – all schools
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Check Your App
- Complete pre-arrival forms
- Activities Calendars
- Digital Student ID Card
- Update your email address
- Self-Service requests (Australia)
- Live Chat with Student Advisors (currently Australia only)
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Talk to your teacher, trainer or instructor
- Problems with your class
- Questions about your level
- Problems with the materials
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Talk to a Pathway Coordinator
- Information about possible study after you finish your course
- Your academic progress
- Study skills support
- Changing your Pathway destination
- An individualised learning plan
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Contact a Student Advisor
- Cultural support
- Changing programs
- Extensions
- Timetable changes
- Withdrawal / Cancellation
- Scheduling holidays
- Campus transfer
- University pathways
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Talk to your local campus reception or school administration
- Support with technology
- Questions about campus access
Australia Only
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Talk to your local campus Student Success Coordinator
Australia only
- to explore extension options and find opportunities for further study.
- to get advice on English and VET programs and understand your options.
- to clarify course pre-requisites and ensure you meet the requirements.
Canada Only
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Talk to a Co-op Program Advisor (Canada)
- Resume, cover letter editing
- Job search support
- Interview preparation
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Talk to your Director, Greystone College Canada Programs
- Schedule/program/class changes
- Course retakes
- Requesting a break
- Attendance policies
- Curriculum